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A Comprehensive Guide to Farmers Car Insurance Claims

Managing Partner

12 min read
12 min read

TABLE OF CONTENTS

After suffering devastating injuries in a car accident, you may be anxious to hold the liable party accountable for their negligence. One of the best ways to do this is by filing a claim against their auto insurance policy. Insurance companies are all different, but they have one thing in common- they lose money settling claims. Insurance companies stay in business by paying out as little as possible to claimants. For this reason, it is not unusual for insurance providers like Farmers Insurance to push back when claimants file claims.

If this happens to you, you will want to have a deeply knowledgeable trial-tested car accident attorney on your side to take over the negotiations process and protect you from being taken advantage of. Turn to Text Kevin Accident Attorneys when you need legal support you can rely on. Below, we have gone into extensive detail about what to expect when dealing with Farmers Insurance after a collision. Contact our office if you have specific questions or concerns or are ready to schedule a free consultation and demand the just compensation you are entitled to.

TABLE OF CONTENTS

Is Farmers a Good Insurance Company?

Generally, Farmers is perceived as one of the better insurance companies on the market. Market Watch gave Farmers Insurance an 8.6 out of 10.0 rating. This was attributed to the fact that they scored high in customer experience, coverage options and add-ons, availability of coverage, and company reputation. However, Farmers fell short in the cost category, indicating that Farmers Insurance is more expensive than other auto insurance providers.

Farmers Insurance also has an A- rating by AM Best Rating. Based on data from the National Association of Insurance Commissioners (NAIC), Farmers Insurance wrote nearly $12.6 billion in premiums in 2022. This means they control over 4.5% of the insurance market share.

Notable pros and cons of Farmers auto insurance include:

Pros:

  • Many local agents available across California
  • A full line of auto insurance coverage products
  • Discounts for first responders, safe drivers, and good students
  • A user-friendly mobile app

Cons:

  • High premiums
  • Slow roadside service
  • Mixed customer service reviews
Note

While customer service reviews are generally mixed, many negative reviews refer to the drawn-out claims process when filing a claim. Additionally, in a 2022 Market Watch survey of 7,000 car insurance customers, only 3% reported having policies with Farmers Insurance.

How Do I Contact Farmers Insurance in California?

You can connect with Farmers Insurance customer service agents in several ways depending on your reasons for contacting the insurance company. If you are a policyholder or are interested in purchasing a Farmers Insurance policy, you can call 888–327–6335. Farmers Insurance is open Monday through Friday 7 AM to 11 PM CST and Saturday through Sunday from 8 AM to 8 PM CST. Alternatively, you can register for an account or log into your existing Farmers Insurance account online.

If you are interested in filing a claim, you can contact the Farmers Claims Call Center at 800–435–7764. This line is open and available 24 hours a day seven days a week. If you need to speak to someone in Spanish, you can contact 877–732–5266. Individuals who are speech or hearing impaired can dial 711 to call the Federal Telecommunications Relay Service (TRS) for assistance. You can also report your car accident claim online or find your claims representative to report your accident.

How to File a Claim with Farmers?

When you are ready to file a claim with Farmers Insurance, it is important to have a reputable car accident lawyer handling your case. Text Kevin Accident Attorneys can handle every legal detail of your case so you do not need to worry about confusing litigation or being taken advantage of during your greatest time of need. Immediately after the accident, we will begin building your case against the liable party. If the driver that hit you has Farmers Insurance, we may need to prepare your claim.

Once we have the evidence we need, you can file your claim in one of three ways:

  1. File your claim online via the Farmers Insurance website – If you file a claim online through the Farmers Insurance website, make sure you maintain copies of your filing documents and the evidence you submit. When you file online, there is a clear paper trail of your communications with the insurance company which can make handling claim disputes that much easier.
  2. File your claim through the Farmers Insurance mobile app – The Farmers Insurance mobile app may be available through the App Store for both Android and iPhone users. Filing your claims to the mobile app may be the easiest option, as it allows you to communicate with a live agent and submit photos of the accident scene that are already on your phone.
  3. File your claim by calling Farmers Insurance on the phone – To do this, you will need to call 800–515–7406 to speak with a Farmers Insurance agent. The insurance company will put you in touch with an insurance adjuster who will be responsible for handling your claim and investigating the accident.

Before you file your claim, be sure you have the evidence and information you need to file your claim completely and accurately. Some of the most valuable types of information that should be included in your claim include:

  • Photos of vehicle damage
  • The liable party’s name and contact information
  • Your contact information and home address
  • Your name, driver’s license number, and insurance information
  • The names and contact information of any witnesses to the accident
  • The makes and models of all involved vehicles
  • A copy of the police report that was filed after the collision
  • Details regarding where and how the accident occurred
Tip

Keep comprehensive medical records. Farmers Insurance is going to need to verify the extent of your injuries and your prognosis. By providing Farmers with your healthcare provider’s contact information, the facilities you visited, and your treatment plan, you can strengthen the medical evidence used in your case.

How Long Do You Have to Report an Accident to Farmers Insurance?

The exact amount of time you have to report an accident to Farmers Insurance can vary widely. There is no designated time limit available online. However, that does not mean individual insurance policies do not have time limits written into the policy terms. In some instances, injury victims have found their claims denied because they did not file them within 30 days of the accident. However, there are also cases where claims have been filed months or even years after the collision.

Is Farmers Good at Paying Claims?

Whether Farmers is good at paying claims depends on your individual interactions with the insurance company. However, in a 2022 study by J.D. Power, Farmers Insurance earned a score of 882 out of 1,000. This indicates Farmers is relatively good at paying out on claims and consumers may find Farmers less challenging to deal with than other insurance companies who scored lower.

How Long Does Farmers Take to Pay a Claim?

It can take weeks, months, or even years for Farmers to pay out on a claim. Although insurance companies must process claims in a timely manner, there is nothing stopping the insurance adjuster from delaying the processing of your claim, refusing to investigate the collision, or otherwise making it difficult for you to get the settlement you deserve. In cases like these, having our team step in and show Farmers you mean business may be the best way to expedite your car accident settlement.

How Much Does Farmers Pay for Bodily Injury?

Farmers can pay up to $250,000 per person and $500,000 per accident in bodily injury liability coverage. However, the California Department of Insurance only requires motorists to carry $15,000 per person and $30,000 per accident in bodily injury liability coverage. If the liable party’s insurance coverage does not fully cover your damages, you may need to file a claim with your personal auto insurance company or move forward with a car accident lawsuit in civil court.

How Do I Dispute a Claim with Farmers?

If you receive a denial from Farmers Insurance, do not feel discouraged. Your personal injury lawyer with Text Kevin Accident Attorneys will carefully review your denial to determine whether a dispute is necessary. In some cases, we can get denials overturned by providing the insurance company with additional supporting documents and information. However, if after providing this information Farmers continues to deny you the settlement you deserve, we will be prepared to bring them to court if necessary.

Frequently Asked Questions About Farmers Insurance

What is a Farmers Insurance claim?

A Farmers Insurance claim is a request for compensation through the liable party’s insurance provider. California follows fault-based insurance laws under the California Insurance Code - INS § 11580.1. All motorists will be held accountable when they are responsible for causing a collision.

If the driver that hit you has Farmers Insurance, after an accident, you will file a claim against their auto insurance policy. This may involve contacting Farmers Insurance and speaking with an insurance adjuster about how the accident occurred. Once you have a car accident attorney handling your case, you can devote your time and energy towards your healing journey while we handle the negotiations with Farmers.

Should I file a claim?

It may not always be clear whether you should file a claim. If the driver that hit you is primarily responsible, you may have the right to file a claim with Farmers Insurance. However, if you carry Farmers Insurance, you may also have the right to file a claim against your uninsured or underinsured motorist coverage.

California law under California Proposition 103 prohibits insurance companies from increasing auto insurance rates when policyholders file UM/UIM claims, which means you should be protected from increased premiums when your policy renews. Before you file a claim with the insurance company, whether you are a policyholder or a claimant, do not hesitate to consult your lawyer for advice.

Can you file a Farmers Insurance claim without a police report?

You can file a Farmers Insurance claim without a police report. However, having a police report and testimony from responding officers can go a long way in helping establish liability and build your case against the driver who hit you. The CA Department of Motor Vehicles requires all motorists to report accidents if damages are greater than $1,000 or if any involved parties suffer injuries.

However, if the accident was seemingly minor with no injuries and damages less than $1,000, a police report may not be required. That does not mean you should not file a police report. The Farmers Insurance adjuster handling your case is more likely to take your claim seriously if you can submit a police report with your claim.

How soon can you file a claim after getting Farmers Insurance?

You can file a claim after getting Farmers Insurance as soon as your policy is active. There is no waiting period from the time you purchase your auto insurance policy to the time you can file a claim. However, if you have damage to your vehicle before your policy is active, Farmers Insurance will not cover the costs of repairs. Coverage only exists from the date you purchased the policy. Any damages that occur on or after this date may be covered.

If the driver that hit you has Farmers Insurance, there is no set time limit for filing a claim. Some claimants have filed for compensation months or even years after the collision. However, according to the personal injury statute of limitations under California Code of Civil Procedure § 335.1, if you are filing a lawsuit, your suit must be filed within two years of the accident.

Does Farmers Insurance go up after a claim?

Filing a claim with Farmers Insurance does not necessarily mean your auto insurance rates will increase. If you are responsible for causing the accident, you should expect your auto insurance rates to increase when your policy is renewed. In some instances, Farmers may even terminate your policy and immediately stop covering you.

However, if you are not responsible for causing the accident, your auto insurance rates should not go up. Unfortunately, insurance companies may consider your involvement in motor vehicle accidents when determining your policy rates. Even if you are not liable for causing an accident, your involvement in a collision may be enough for certain companies to increase your rates or refuse to cover you.

Can Farmers Insurance deny a claim?

Absolutely. Farmers Insurance has every right to deny claims. However, they cannot deny any claim they want just because they feel like it. There must be a specific reason for your claim denial. Some of the most common valid reasons for insurance claim denials include:

  • A lapse in coverage
  • Lack of sufficient coverage
  • Incomplete or false information
  • Failure to report the accident in a timely manner
  • The driver of the vehicle was under the influence of drugs or alcohol
  • The injury victim did not obtain medical treatment quickly
  • There was an unauthorized driver operating the vehicle when the accident occurred

You should also prepare for the possibility that Farmers Insurance will handle your claim in bad faith. This means they may try to deny you the compensation you deserve by engaging in unscrupulous tactics. This is true for any insurance conglomerate. Some examples of bad-faith insurance tactics could include:

  • Delaying the processing of a claim
  • Accusing the injury victim of embellishing their injuries
  • Misrepresenting policy terms and coverage types or limits
  • Refusing to investigate a claim

Insurance companies may also make lowball offers in the hopes of tempting injury victims into accepting quick cash.

Pro Tip

Always review insurance settlement offers with your lawyer before you accept. The insurance company is hoping you need money badly enough that you will accept whatever they offer. However, the more quickly a settlement comes in, the more you could be awarded. Often, fast settlement offers only come in when the insurance company recognizes the true value of a claimant's damages.

Does Farmers cover rental cars?

Farmers Insurance does cover rental cars. Farmers auto insurance policies can cover most types of passenger cars and SUVs at the same coverage types and amounts as issued by your personal auto insurance policy.

However, rental insurance is not mandatory as part of your auto insurance requirements. This means the driver that hit you may not have rental car coverage. If this is the case, their insurance policy would not cover the cost of a rental car. However, if you have rental car coverage on your insurance policy, you may be able to file a claim with your auto insurance company to get your rental car costs covered.

Turn to Our Car Accident Lawyers Today for Legal Guidance with Your Farmers Insurance Claim

The car accident claims process itself can be complex. But when you need to deal with the insurance company on top of your car accident lawsuit, you may be confused and unsure of what your next steps should be. Fortunately, when you have Text Kevin Accident Attorneys on your side, you can breathe easier. We will be with you every step of the way, keeping you informed and educating you about your legal options.

If we suspect Farmers is handling your claim in bad faith we will stop at nothing to hold them accountable. Get the compensation you deserve from your car accident insurance claim when you reach out to a dedicated personal injury lawyer with Text Kevin Accident Attorneys. Complete our quick contact form or call our office to schedule your no-cost, risk-free free consultation as soon as today.

Kevin received both his bachelor’s degree and law degree from the University of California, Irvine. He is the managing partner of Text Kevin Accident Attorneys and is recognized as a standout in plaintiffs’ litigation for personal injury law by Best Lawyers, the oldest and most respected legal peer-review publisher. Kevin has written for several law magazines and is an award-winning car accident lawyer in California.

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Kevin received both his bachelor’s degree and law degree from the University of California, Irvine. He is the managing partner of Text Kevin Accident Attorneys and is recognized as a standout in plaintiffs’ litigation for personal injury law by Best Lawyers, the oldest and most respected legal peer-review publisher. Kevin has written for several law magazines and is an award-winning car accident lawyer in California.

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